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Sea
Extracts has a strong commitment to
providing excellent service to all of our
customers and visitors of this website,
including respecting your concerns about
privacy. We understand that you may have
questions about how this website collects and
uses the information that you provide to us. We
have prepared this statement to inform you of
the privacy principles that govern all of Sea
Extracts websites for Algaeron.
This Statement contains numerous general and
technical details about the steps we take to
respect your privacy concerns. We have
organized the Statement by major processes and
areas so that you can quickly link to the
information of most interest to you.
At Sea Extracts, meeting your needs and
expectations form the foundation of everything
we do--including protecting your privacy.
If after reviewing this Statement, you have any
questions or privacy concerns please send an
email to privacy@seaextracts.com
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is being protected from spam bots, you need
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letter to:
Canada
Sea Extracts Inc.
6-295 Queen Street East
Suite 485
Brampton, ON
L6W 4S6
Contact: Renee Wilkie
Email:
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address is being protected from spam bots, you
need JavaScript enabled to view it
UK/Global
Sea Extracts Ltd.
19-21 Crawford Street
Suite 363
London, England
W1H 1PJ
Contact; Mia Fiscella
Email:
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address is being protected from spam bots, you
need JavaScript enabled to view it
Your ConsentBy using this website, you
agree with the terms of this Privacy Policy.
Whenever you submit information via this site,
you consent to the collection, use, and
disclosure of that information in accordance
with this Privacy Policy.
Browsing
This website does not collect personally
identifiable information when you browse this
website and request pages from our servers
unless you voluntarily and knowingly provide it
to us. This means that we will not know your
name, your email address, or any other
personally identifiable information just
because you browse the website unless you:
• access the website from a
link in an email that we sent;
• are an Algaeron member and
sign-in to your account; or
• are an Algaeron member or
have created a profile and you either sign-in
to your account or choose to be remembered via
your cookie; or
• have created a profile and
sign-in when you access the website.
In these cases we will know who you are based
on the information you previously supplied to
us. When you request a page from our website,
our servers log the information provided in the
HTTP request header including the IP number,
the time of the request, the URL of your
request and other information that is provided
in the HTTP header. We collect the HTTP request
header information in order to make our website
function correctly and provide you the
functionality that you see on this website. We
also use this information to personalize
content presented to you, better understand how
visitors use our website and how we can better
tune it, its contents, and functionality to
meet your needs.
Information We Collect And How We Use
ItWhen we need to collect personally
identifiable information from you to provide
you with a particular service, we will ask you
to voluntarily supply us with the information
we need. For example, if you would like us to
supply you with one or more of our products, we
will ask you for information such as name,
address, telephone number, email address,
credit card number, product preference to
process your purchase. We will use your email
address to send a confirmation and, if
necessary, might use the other information to
contact you for help in processing the order.
We will also use your email address to:
1) notify you about special offers and
promotions as described in the email section of
this privacy statement,
2) send you copies of your accounts when you
request them, as well as
3) send you periodic satisfaction or market
research surveys.
You can opt out of marketing emails at any
time. You can also opt out of Algaeron research
surveys. The same types of information would be
requested to complete a gift certificate
purchase, register for an Algaeron promotion,
or enter a sweepstakes or online game. On
occasion, we use third parties to provide us
with additional contact information about you
given the information you provided to us
directly. For example, if we know your name and
postal address, we may use a third party to
provide us with your email address. We would
then use this information for market analysis
and marketing purposes.
Collecting And Using Personal
InformationBy "personal information" we
mean information that is unique to an
individual, such as a name, address, or
telephone number. From time to time, we may
request personal information from you at our
site in order to give you access to requested
content, respond to your questions, or deliver
a product or service. Different elements of
this information are used by us to validate
your purchase and to facilitate your
interaction with our customer service
representatives.
When you visit our site, we also collect
certain information that does not identify you
personally, but provides us with "usage data,"
such as the number of visitors we receive, what
pages are visited most often, and what browser
and domain name you are using. This data helps
us to continuously improve the usefulness of
the services we provide.
Creating A Personal AccountAt your
choice, you may create a personal account
containing information such as your name,
address, email address. Creating a personal
account makes it more convenient for you by
eliminating the need to repeatedly enter
personal preference information. It will
allow us to inform you about special offers and
promotions that may be of interest to
you. In addition, if you choose, you can
include your credit card information in your
account. Your credit card information
will be used for subsequent purchases and
eliminate the need for you to repeatedly enter
your credit card information. The
security of this information is addressed in
security section below.
Updating Your Personal Account
InformationYou can access and review,
update, or deactivate your personal account
information online. If you deactivate
your personal account and are an Algaeron
member, all information not already required
and stored as a condition of membership will be
deleted.
Please note that Algaeron will never send you
email requesting your password, credit card
number or social security/ID number. If you
receive an email that looks like it's from
Algaeron, but asks you for your credit card
number or social security/ID number, it's a
fraudulent email, or "phish." We recommend that
you delete the email.
If you believe "phishers" have gotten access to
your personal or financial information, we
recommend that you also do the following:
• Change your password.
• Contact credit reporting
services and have a fraud alert attached to
your credit report file. Please be aware that
the perpetrator may attempt to use your
information to establish accounts or obtain
credit at other businesses in their name.
Algaeron Member Communications And Use Of
Member InformationCommunications of
relevant information is important to
administering the Algaeron Member program and
providing you the opportunity to maximize the
benefits of membership. We will only disclose
member information to:
Sea Extracts Ltd, person(s) authorized by you;
Algaeron distributors, fulfillment houses,
email service providers and mail houses that
process mail for such entities; and marketing
companies that provide services to the Sea
Extracts and affiliates; in each case for the
following purposes:
1) in order to better service your account and
preferences by keeping you informed of your
account status and activities through printed
or electronic statements;
2) to assess your entitlement to benefits;
3) to collect and process charges incurred by
you;
4) to offer you additional products and
services;
5) to send periodic satisfaction or market
research surveys;
6) to offer you products or services from
select reputable companies with whom Sea
Extracts has a strategic relationship because
we believe their offerings will be of interest
to you.
When choosing to become an Algaeron member, you
will have consented to receive all of the kinds
of information described above. However, you
will be given the opportunity to define and
modify your mailing preferences.
Securing The Transmission And Storage Of
InformationWe treat the information you
provide to us as confidential information; it
is, accordingly, subject to our company's
security procedures and policies regarding
protection and use of confidential information.
When we ask you for credit card data, it is
transferred over a Secured Sockets Layer (SSL)
line, provided you are using a SSL enabled
browser such as Microsoft Internet Explorer. We
also use SSL on other pages where you would
enter personally identifiable information. This
ensures that your information is encrypted as
it travels over the Internet. This secure mode
is enabled before any such information is
transmitted from your computer. You will know
you are in secure mode when the padlock or key
icon in the lower right-hand or left-hand
corner of the computer screen appears in the
locked position. In addition, when
accessing a secure server, the first characters
of the site address will change from "http" to
"https."
After information reaches Sea Extraccts, it is
stored on a secure server that resides behind
firewalls designed to block unauthorized access
from outside of Sea Extracts. Because
laws applicable to personal information vary by
country, our business operations may put in
place additional measures that vary depending
on the applicable legal requirements.
Information collected on the websites covered
by this privacy statement is generally
processed and stored in the United States.
Disclosure Of Information To Third
PartiesIn addition to the required
information sharing described directly above,
Sea Extracts may use the services of third
parties, such as market researchers,
fulfillment houses, email service providers and
mail houses that process mail for Sea Extracts,
persons authorized by you, and Algaeron
franchisees as well as such entities and
marketing companies that provide these services
for Sea Extracts. These parties are
contractually prohibited from using personally
identifiable information for any purpose other
than for the purpose Sea Extracts specifies. We
do provide non-personally identifiable
information to certain service providers for
their use on an aggregated basis for the
purpose of performing their contractual
obligations to us. Except as described in this
paragraph and the sections above titled
“Algaeron Member Communications and Use of
Member Information” we do not permit the sale
or transfer of personally identifiable
information to entities outside of the Sea
Extracts family of companies and our third
party service providers for any non-Sea
Extracts use without your approval.
CookiesOur website uses "cookie"
technology. "Cookies" are encrypted strings of
text that a website stores on a user's
computer. Our website requires the use of a
Cookie throughout the online purchasing
process. Without Cookies we will not be able to
keep information you enter on multiple pages
together. For example, unless Algaeron.com can
remember the products you put in your shopping
bag, we will not be able to check out your
purchase. Cookies also enable us to customize
our website and offerings to your needs and
provide you with a better online experience on
Algaeron.com. In addition, Cookies are used
to:
• Allow registered users to
sign in without typing their email/Algaeron
member number each time;
• Measure usage of various
pages on our website to help us make our
information more pertinent to your needs and
easy for you to access; and
• Provide functionality such
as online purchasing, and other functionality
that we believe would be of interest and value
to you.
The types of Cookies that we use are referred
to as "session" Cookies and "persistent"
Cookies. Session Cookies are temporary
and are automatically deleted once you close
your internet browser. Persistent Cookies
remain on your computer hard drive until you
delete them or are otherwise removed upon
expiration. We do not use Cookies to
ascertain any personally identifiable
information about you apart from what you
voluntarily provide us in your dealings with
Algaeron. Cookies do not corrupt or
damage your computer, programs, or computer
files.
You may set your browser to block Cookies
(consult the instructions for your particular
browser on how to do this), although doing so
will adversely affect your ability to perform
certain transactions, use certain
functionality, and access certain content on
our website.
Emails About Special Offers And Promotions
And Opt-OutIt is our intention to only
send you email communications that will be
useful to you and that you want to receive.
When you create a personal account, join
Algaeron members, purchase a product, we will
periodically contact you via email and provide
information about special offers and promotions
that may be of interest to you. These
communications will relate to Algaeron offers
which may also include the promotions of
select, reputable third parties with whom
Algaeron has a strategic marketing relationship
because they offer products or services that we
believe would be of interest to you. We
typically use third party email service
providers to send emails. These service
providers are contractually prohibited from
using your email address for any purpose other
than to send Algaeron related email.
We provide you the ability to define and modify
your mailing preferences online at anytime
including unsubscribing from all marketing
communications. In addition, every time
you receive an email, you will be provided the
choice to opt-out of future emails by following
the instructions provided in the email.
You may also opt-out online by updating your
personal account, emailing Customer Service, or
sending a letter to Customer Service
<ADDRESSS>. Please allow 10 business days
for us to process your opt-out.
Other SitesSea Extracts is only
responsible for the privacy statement and
content of this website. We are not responsible
for the privacy practices or the use of cookies
on websites that you have accessed this website
from and to the non-Algaeron websites that you
may access from this website.
Legal IssuesThis is a United Kingdom
website and is subject to laws of England. Sea
Extracts will disclose personally identifiable
information without your permission when
required by law, or in good faith belief that
such action is necessary to investigate or
protect against harmful activities to Algaeron
guests, visitors, associates, or property
(including this site), or to others. As
mentioned previously, laws related to
personally identifiable information vary by
country.
If you are a customer who resides in the State
of California, you have the right to request
from Sea Extracts a list of third parties with
whom we shared personally identifiable
information about you for their own direct
marketing purposes during the previous calendar
year.
Algaeron.com Changes To Your Privacy
RightsIn the future, we may need to change
this privacy statement. All changes will
be made here so that you will always know what
information we gather, how we might use that
information and whether we will disclose it to
anyone. This statement was last updated
on June 30, 2008.
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For Customer
Service
CALL US TOLL
FREE
1-866 800 9082
USA &
CANADA
DISTRIBUTORS
Algaeron is distributed by Sea
Extracts (internationally) and ART
Cosmetics (South Africa). If
you are interested in becoming a
distributor,
please contact Sea Extracts
Headquarters.
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